Hot Z Pizza

We waited for over an hour+ after our pick up time for our food. Food was cold, fries dried out. Order was incorrect. The staff said sorry numerous times, but offered nothing but a bag of chips. After being more than 60 mins behind they continued to take orders leading people to believe they would be eating in a timely manner. Our family will not be eating at this establishment in the future. Many other great pizza places around the area. Very disappointed.

This a great story. I actually love this place because when I come to Pennsylvania this is where I get my pizza So tonight I was with my cousin and we were going to have a girls night with pizza and the great FAMOUS cheese bacon RANCH fries with ranch dressing so I ordered the fries. Of course it says in the menu that it includes ranch dressing but apparently it doesn’t because I didn’t push a button. So when we got our order there was no ranch dressing. Guess what? I ordered the damn cheese fries especially for the ranch dressing. So when I called back, I tried to tell them I wanted the ranch dressing because that’s why I ordered the bacon cheese fries. Anyhow, when I asked them to drop them off the ranch dressing for the bacon, ranch cheese fries they’re famous bacon, ranch cheese fries they said OK will drop it off. Then I got a phone message saying they couldn’t do it because the ranch was not included, and I owed them $.75. When I called back the guy, the manager then went rambling about saying that they had trouble because everybody was asking for way too many requests and they just couldn’t add them because that was way too much too much information and everybody was asking for specialties. I told him he was babbling and that’s when he hung up on me. I guess ranch dressing was way too much for them. Don’t order the famous Ranch cheese bacon fries if you want ranch dressing because they don’t include it on the delivery. By the way. Their Ranch dressing is delicious!!!

I'm so glad we listened to the dinner suggestion from the guy at the front desk of our hotel! Everything was soooo good! The service was excellent. My husband went on and on about his lasagna. It was a great sized portion with plenty of sauce. Everyone in the family was happy and agreed that we would go out of our way to come back!

Learned from previous order of cheese steak and onion stromboli to emphasize FRIED onions and sauce on the side. The past couple of times, the order was correct. The last order has slightly cooked onions (still quite hard) and no sauce. Should have known from the initial phone call when the girl repeated the order as chicken steak. We had also ordered mild wings - had to correct the girl several times.Will wait a month or so before trying again.Hopefully the girl will get better at taking orders.